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Privacy Policy

LENITEX PRIVACY POLICY

Last updated: 05/09/2026

1. Introduction

Lenitex respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Arches Business Services LTD, trading as Lenitex (“Lenitex”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you:

  • visit our website;

  • create or use a Lenitex account;

  • complete an application or eligibility form;

  • respond to one of our advertisements;

  • communicate with us through email, telephone, WhatsApp, Facebook Messenger or another channel;

  • apply for an opportunity listed through Lenitex;

  • use our candidate, employer or administrative support services; or

  • participate in an information session, interview or related process.

Lenitex operates as a job marketplace and support platform. Employment decisions are made by the relevant employer. Submitting an application does not guarantee employment, immigration permission or visa approval.

2. Who Is Responsible for Your Information?

The data controller is:

Legal name: Arches Business Services LTD
Trading name: Lenitex
Registration number: C101471
Registered address: 40 Ruzann triq Felix Atanasio Ghaxaq
Email: careers@lenitex.com


Employers, educational or training providers, immigration professionals and public authorities may act as separate data controllers for information they receive and process for their own purposes.

3. Information We Collect

Depending on how you use our services, we may collect:

Personal and contact information

-- Name, date of birth, nationality and country of residence;

  • email address, telephone number and residential address;

  • profile photograph and account information;

  • preferred communication language.

Employment and education information

  • CV, employment history and professional experience;

  • qualifications, licences, skills and training;

  • language proficiency;

  • employment preferences, availability and expected salary;

  • interview notes and assessment results;

  • references and information supplied by referees.

Identity and immigration information

  • Passport and identification details;

  • visa, residence and work-permit information;

  • documents required to assess eligibility or support an application;

  • travel and relocation information.

Application information

  • Answers submitted through our website, Facebook Lead Forms or other application forms;

  • introductory videos, documents and supporting statements;

  • records of applications, interviews and information sessions;

  • communications between you, Lenitex and participating employers.

Sensitive information

Where necessary and legally permitted, we may process information concerning:

  • health or medical fitness;

  • disabilities or required workplace adjustments;

  • criminal convictions or police-conduct documents;

  • biometric or identity-verification information.

We will only collect this information when necessary and when an appropriate legal basis exists. Criminal-conviction information will only be processed where authorised or required by applicable law.

Technical information

We may collect:

  • IP address;

  • device, browser and operating-system information;

  • login records and security information;

  • pages viewed, actions taken and referral sources;

  • cookie and analytics information.

4. How We Collect Information

We may collect information:

  • directly from you;

  • through our website or platform;

  • through Facebook, Instagram or other advertising forms;

  • through Messenger, WhatsApp, email or telephone;

  • from employers, training providers, referral partners or authorised representatives;

  • from referees or previous employers;

  • from publicly accessible professional sources;

  • from immigration authorities or service providers where permitted by law.

If another person submits information on your behalf, they must have authority to do so.

5. Why We Use Your Information

We may process your information to:

  • create and administer your account;

  • assess your initial eligibility;

  • match your profile with suitable opportunities;

  • share your application with relevant employers;

  • arrange information sessions and interviews;

  • verify identity, experience and qualifications;

  • communicate about your application;
    -- support employment, relocation, visa or work-permit procedures;

  • deliver or coordinate pre-departure and skills preparation;

  • prevent fraud, misuse and security incidents;

  • improve our platform, services and advertisements;

  • maintain business, legal and financial records;

  • comply with legal and regulatory obligations;

  • establish, exercise or defend legal claims;

  • send marketing communications where permitted.

6. Our Legal Bases

We process personal information under one or more of the following legal bases:

  • Contract or pre-contractual steps: where processing is necessary to provide requested services or consider an application;

  • Legal obligation: where processing is required by employment, immigration, tax, regulatory or other applicable law;

  • Legitimate interests: including operating our platform, communicating with candidates, assessing applications, preventing fraud and improving our services;

  • Consent: where you have freely given specific permission, including for certain marketing or sensitive-information processing;

  • Legal claims or substantial public interest: where applicable to authorised processing of sensitive or criminal-conviction information.

You may withdraw consent at any time. Withdrawal will not affect processing already carried out lawfully.

7. Sharing Your Information

Where necessary, we may share information with:

  • prospective or participating employers;

  • immigration authorities, embassies, consulates and visa-processing centres;

  • government departments and regulatory authorities;

  • training and pre-departure service providers;

  • authorised immigration, legal, payroll or professional advisers;

  • background-check or document-verification providers;

  • technology, hosting, CRM, communications and security providers;

  • payment providers, where applicable;

  • affiliated companies supporting the service;

  • law-enforcement bodies where required by law;

  • a buyer, investor or successor in connection with a business restructuring or transfer.

We only share information reasonably necessary for the relevant purpose. Lenitex does not guarantee that an employer will select a candidate or that an authority will approve an application.

8. International Transfers

Candidates, employers and service providers may be located outside the European Economic Area.

Where personal information is transferred outside the EEA, we will use an appropriate lawful safeguard where required, such as:

  • an adequacy decision;

  • European Commission Standard Contractual Clauses;

  • contractual and security protections; or

  • another transfer mechanism permitted by law.

You may contact us for further information about safeguards used for international transfers.

9. How Long We Keep Information

We retain personal information only for as long as necessary for the relevant purpose.

Our standard retention periods are:

  • incomplete enquiries and applications: up to 12 months;

  • unsuccessful applications: up to 12 months after the process ends;

  • talent-pool profiles: up to 24 months, where permission has been provided;

  • successful placements and service records: for the duration of the relationship and up to [6] years afterwards;

  • immigration and compliance records: for the period required by applicable law;

  • marketing records: until consent is withdrawn or you opt out;

  • records required for disputes or investigations: until the matter and applicable limitation period end.

We may retain anonymised statistical information that no longer identifies you.

10. Automated Screening and Matching

We may use rules or technology to organise applications, identify whether basic requirements appear to be satisfied and suggest potentially suitable opportunities.

For example, applications may be filtered according to location, passport validity, experience, language level, availability or willingness to relocate.

Unless we clearly tell you otherwise, final employment decisions are made by people representing the relevant employer. You may contact us if you believe information used during screening is incorrect or wish to request human review of a significant automated decision.

11. Communications and Marketing

We may contact you about:

  • your application;

  • eligibility requirements;

  • information sessions and interviews;

  • documents or actions required;

  • relevant opportunities;

  • service or policy updates.

With your consent, or where otherwise permitted by law, we may send promotional communications through email, SMS, WhatsApp or Messenger.

You may unsubscribe through the relevant message or contact us at careers@lenitex.com  Administrative messages concerning an active application may still be sent when necessary.

12. Facebook and Social-Media Forms

When you submit information through a Facebook or Instagram Lead Form, Meta may process information under its own privacy policy.

Lenitex receives the information you choose to submit and processes it in accordance with this Privacy Policy. Information submitted through social media may be transferred to our authorised CRM or application-management system.

13. Cookies

Our website may use necessary, analytics and advertising cookies.

Non-essential cookies will be used with your consent where required. You can manage your preferences through our cookie banner or browser settings.

Further information should be provided in our separate Cookie Policy.

14. Security

We use reasonable technical and organisational safeguards designed to protect personal information, including access controls, authentication, secure hosting, staff confidentiality requirements and appropriate backup procedures.

No online system can guarantee complete security. You should avoid sending unnecessary sensitive documents through unsecured channels.

15. Your Rights

Subject to applicable law, you may have the right to:

  • access your personal information;

  • correct inaccurate or incomplete information;

  • request deletion;

  • restrict processing;

  • object to processing based on legitimate interests;

  • receive certain information in a portable format;

  • withdraw consent;

  • object to direct marketing;

  • request human intervention regarding certain automated decisions;

  • complain to a supervisory authority.

To exercise your rights, contact careers@lenitex.com. We may need to verify your identity before completing a request.

We normally respond within one month, although this may be extended where legally permitted.

16. Complaints

Please contact us first if you have concerns about how we process your information.

You may also complain to Malta’s supervisory authority:

Information and Data Protection Commissioner
Floor 2, Airways House
High Street, Sliema SLM 1549
Malta
Website: https://idpc.org.mt

If you live elsewhere in the EEA, you may also contact the data-protection authority in your country.

17. Children

Lenitex’s employment and relocation services are not intended for persons under 18 years of age.

We do not knowingly collect applications from children. If we discover that a child submitted personal information, we will take appropriate steps to delete it.

18. Third-Party Websites

Our website or communications may contain links to employers, government services, payment providers or other third-party websites. Their privacy practices are governed by their own policies, and Lenitex is not responsible for those practices.

19. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will be published on our website with its effective date. Where a change materially affects how we use personal information, we will provide additional notice where appropriate.

20. Contact Us

For privacy questions, requests or complaints, contact:

Lenitex
Arches Business Services LTD
40 Ruzann triq Felix Atanasio Ghaxaq
Email: careers@lenitex.com
Telephone: +356-99557761

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